Privacy Policy

Who we are

Man Cave Garage is an online store operated by Man Cave Garage, an individual seller based in India, trading through mancavegarage.in. In this policy, “we” and “us” mean that business.

Address: Ahmedabad, Gujarat, India
Email: hello@mancavegarage.in
Phone: +91 91731 78341

What we collect

We only collect what we need to sell you something and get it to your door:

• Order information – your name, email address, phone number, billing address and delivery address.
• Order contents – what you bought, the amount paid, and any personalisation text you ask us to print on a made-to-order piece.
• Messages you send us – anything you write through our contact form, by email or on WhatsApp, so we can reply and keep a record.
• Technical information – IP address, browser type, device type and pages visited, collected automatically by our website and hosting provider.
• Account details – if you create an account, your username and an encrypted password.

We never see or store your card, UPI or bank details. Payments are processed entirely by our payment gateway, which handles that information under its own security standards. We only receive confirmation that a payment succeeded or failed, and a reference number.

Why we use it

• To process, pack and deliver your order.
• To send order confirmations, dispatch notices and tracking details.
• To answer your questions and handle returns, refunds or complaints.
• To keep accounting and tax records as required by Indian law.
• To detect and prevent fraudulent orders.
• To send occasional updates about new releases – only if you have explicitly opted in, and you can opt out at any time.

We do not sell your personal data, and we do not share it for anyone else’s advertising.

Who we share it with

We share only what is necessary, and only with parties that help us run the store:

• Payment gateway – to take payment and process refunds.
• Courier and logistics partners – your name, delivery address and phone number, so they can deliver your parcel.
• Hosting and email providers – who store the website and send transactional email on our behalf.
• Analytics providers – aggregated usage data about how the website is used, where enabled.
• Government authorities – where we are legally required to disclose information.

Cookies

Our website uses cookies: small files stored by your browser. Essential cookies keep your cart and session working and cannot be switched off without breaking the site. Analytics cookies, where enabled, help us understand which pages people visit. You can block or delete cookies in your browser settings, though parts of the store may stop working if you block the essential ones.

How long we keep it

Order and invoice records are retained for as long as Indian tax and accounting rules require. Contact-form messages and support emails are kept for up to two years. Account details are kept until you ask us to delete your account.

How we protect it

The website runs over an encrypted HTTPS connection. Access to order data is limited to the people who need it to fulfil your order. Payment details never reach our systems. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect what you give us.

Your rights

You can ask us to:

• Tell you what personal data we hold about you.
• Correct anything that is wrong or out of date.
• Delete your data, where we are not legally required to keep it.
• Withdraw consent for marketing messages at any time.

Write to hello@mancavegarage.in and we will respond within 30 days. We may ask you to confirm your identity before acting on a request, so that nobody else can obtain your data.